Customer Support Ticket System & Helpdesk Plugin for WordPress
by emarket-design on WordPress.org
Create a support ticket system in WordPress. Manage customer inquiries, agents, priorities, and more with this flexible helpdesk plugin.
Responsive Ticket Entry form; easily created using setup assistant during plugin activation
LIVE DEMO SITE
WP Ticket Starter Demo Site
Powerful | Easy to use | Beautiful
Customer Support Ticket System is a powerful helpdesk plugin for WordPress that helps you manage customer support directly from your website. Whether you’re a freelancer, agency, or business, you can create, assign, and track tickets with ease — no third-party systems required.
Allow users to submit support tickets via a frontend form. Manage them through a simple, intuitive dashboard. Automatically notify customers and support agents via email. Assign agents, set priorities, track ticket status, and improve response times.
Introduction Video to get you started
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Enterprise grade Customer Service Software & Support Ticket System Features
- Monetize Support with Support Plans
- Empower Your Support Team
- Combat Spam Effectively
- Enhanced Communication
- Seamless Support Anywhere, Anytime
- Create a seamless support experience that enhances customer satisfaction
- Empower Users: Elevate User Engagement with WP Ticket
- Role Based Helpdesk Access Control
- WP Ticket’s Shared Team Inbox Empowers Helpdesk Agents
- Enhance overall system adoption and productivity. – Premium feature (Included in Ent only)
- Secure helpdesk system by allowing you to control access rights – Premium feature (Included in Ent only)
- Promote collaboration among staff – Premium feature (included both Pro and Ent)
- Streamline support processes and reduce manual intervention – Premium feature (Included in Ent only)
- Free up time for higher-priority tasks – Premium feature (Included in Ent only)
- Effective organization of support staff into distinct departments. – Premium feature (included both Pro and Ent)
- Enhance Support Agent Capabilities with Easy Customization – Premium feature (included both Pro and Ent)
- Leverage the power of out-of-the-box customizations – Premium feature (included both Pro and Ent)
- Showcase Latest Support Requests – Premium feature (included both Pro and Ent)
- Enhance Support Efficiency – Premium feature (Included in Ent only)
- Effortless Ticket Organization – Premium feature (included both Pro and Ent)
- Integrate custom fields within WP Ticket – Premium feature (included both Pro and Ent)
- Create Custom Helpdesk Reports with WP Ticket WordPress Plugin – Premium feature
- Arrange actions based on urgency and importance – Premium feature (Included in Ent only)
- Streamlined HelpDesk Support Operations – Premium feature (included both Pro and Ent)
- Stay Informed: Real-Time Notifications for Customers and Agents – Premium feature (included both Pro and Ent)
- Expedite customer support with quick searches – Premium feature (included both Pro and Ent)
- Get a quick, real-time summary of the most important helpdesk metrics – Premium feature
- Powerful helpdesk search forms – Premium feature (included both Pro and Ent)
- Monitor Agent Performance via Integrated Dashboard in WP Ticket – Premium feature (Included in Ent only)
- Save time and resources by eliminating manual data entry and updates – Add-on
- Seamlessly integrate support processes with their email marketing strategy – Add-on
- Automate updates and ensure consistent team data – Add-on
- Combine multiple criteria for targeted information retrieval – Add-on (included both Pro and Ent)
- Simplify migration from other customer support systems – Add-on (included both Pro and Ent)
- Connect customer orders and products with support tickets – Add-on
- Wp Ticket Woocommerce Addon – Add-on
- Elevate overall efficiency with WP Ticket’s Canned Responses Addon – Add-on (Included in Ent only)
- Clutter-free and streamlined customer support experience – Add-on (Included in Ent only)
PLUGIN LINKS
* WP Ticket Starter Demo Site
* WP Ticket Starter Documentation
This plugin’s code was generated by WP App Studio Professional WordPress Design and Development Platform based on the plugin’s design. You can develop a plugin like WP Ticket using WP App Studio plugin and sell its designs by becoming a SellDev author
