Customer Support Ticket System & Helpdesk Plugin for WordPress

LIVE DEMO SITE
WP Ticket Starter Demo Site
Powerful | Easy to use | Beautiful

Customer Support Ticket System is a powerful helpdesk plugin for WordPress that helps you manage customer support directly from your website. Whether you’re a freelancer, agency, or business, you can create, assign, and track tickets with ease — no third-party systems required.

Allow users to submit support tickets via a frontend form. Manage them through a simple, intuitive dashboard. Automatically notify customers and support agents via email. Assign agents, set priorities, track ticket status, and improve response times.

Introduction Video to get you started

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Enterprise grade Customer Service Software & Support Ticket System Features

• Monetize Support with Support Plans
• Empower Your Support Team
• Combat Spam Effectively
• Enhanced Communication
• Seamless Support Anywhere, Anytime
• Create a seamless support experience that enhances customer satisfaction
• Empower Users: Elevate User Engagement with WP Ticket
• Role Based Helpdesk Access Control
• WP Ticket’s Shared Team Inbox Empowers Helpdesk Agents
• Enhance overall system adoption and productivity. – Premium feature (Included in Ent only)
• Secure helpdesk system by allowing you to control access rights – Premium feature (Included in Ent only)
• Promote collaboration among staff – Premium feature (included both Pro and Ent)
• Streamline support processes and reduce manual intervention – Premium feature (Included in Ent only)
• Free up time for higher-priority tasks – Premium feature (Included in Ent only)
• Effective organization of support staff into distinct departments. – Premium feature (included both Pro and Ent)
• Enhance Support Agent Capabilities with Easy Customization – Premium feature (included both Pro and Ent)
• Leverage the power of out-of-the-box customizations – Premium feature (included both Pro and Ent)
• Showcase Latest Support Requests – Premium feature (included both Pro and Ent)
• Enhance Support Efficiency – Premium feature (Included in Ent only)
• Effortless Ticket Organization – Premium feature (included both Pro and Ent)
• Integrate custom fields within WP Ticket – Premium feature (included both Pro and Ent)
• Create Custom Helpdesk Reports with WP Ticket WordPress Plugin – Premium feature
• Arrange actions based on urgency and importance – Premium feature (Included in Ent only)
• Streamlined HelpDesk Support Operations – Premium feature (included both Pro and Ent)
• Stay Informed: Real-Time Notifications for Customers and Agents – Premium feature (included both Pro and Ent)
• Expedite customer support with quick searches – Premium feature (included both Pro and Ent)
• Get a quick, real-time summary of the most important helpdesk metrics – Premium feature
• Powerful helpdesk search forms – Premium feature (included both Pro and Ent)
• Monitor Agent Performance via Integrated Dashboard in WP Ticket – Premium feature (Included in Ent only)
• Save time and resources by eliminating manual data entry and updates – Add-on
• Seamlessly integrate support processes with their email marketing strategy – Add-on
• Automate updates and ensure consistent team data – Add-on
• Combine multiple criteria for targeted information retrieval – Add-on (included both Pro and Ent)
• Simplify migration from other customer support systems – Add-on (included both Pro and Ent)
• Connect customer orders and products with support tickets – Add-on
• Wp Ticket Woocommerce Addon – Add-on
• Elevate overall efficiency with WP Ticket’s Canned Responses Addon – Add-on (Included in Ent only)
• Clutter-free and streamlined customer support experience – Add-on (Included in Ent only)

PLUGIN LINKS
* WP Ticket Starter Demo Site
* WP Ticket Starter Documentation

This plugin’s code was generated by WP App Studio Professional WordPress Design and Development Platform based on the plugin’s design. You can develop a plugin like WP Ticket using WP App Studio plugin and sell its designs by becoming a SellDev author