Tap Chat

Tap Chat adds a beautiful floating WhatsApp button with advanced features. Set business hours, show welcome messages with multiple styles, control visibility, and customize appearance – all while keeping your site fast and privacy-friendly.

Key Features

• Floating Chat Button – Beautiful, customizable button that sticks to your site
• Custom Icon Upload – Replace WhatsApp icon with your own brand logo or custom image
• Welcome Bubble – Friendly greeting message to encourage conversations with two styles (Modern & Simple)
• Smart Triggers – Show the bubble at the perfect moment based on visitor behavior
• Country Selector – Easy phone number configuration with 150+ country codes and flags
• Working Hours – Display button only during business hours with timezone support
• Page Visibility – Show or hide button on specific pages/posts
• Fully Customizable – Colors, sizes, positions, labels – make it yours
• Mobile Optimized – Separate mobile/desktop configurations
• Zero Tracking – GDPR-friendly, no cookies, no external requests
• Translation Ready – Fully translatable with .pot file included
• Performance First – Minimal footprint, no jQuery dependencies in frontend

Welcome Bubble Features

The welcome bubble is designed to increase engagement and conversions:

• Two Beautiful Styles:

  • Modern – Rich bubble with avatar, name, and online status
  • Simple – Clean bubble with message only, positioned above or beside button

• Smart Triggers – Show bubble based on visitor behavior:

  • Time on Page – After visitor spends specific time (recommended)
  • Scroll Depth – When visitor scrolls to specific percentage
  • Exit Intent – When visitor moves to close tab/window
  • Idle Detection – When visitor is inactive

• Customization Options:

  • Custom welcome message with emoji support
  • Agent/team name display (Modern style)
  • Avatar image upload (Modern style)
  • Multiple trigger combinations
  • Auto-close on interaction
  • Session-based display (won’t annoy visitors)

Advanced Features

• Custom Icon Upload:

  • Replace default WhatsApp icon with your brand logo
  • Supports PNG, JPG, SVG formats
  • Perfect circular display with automatic sizing
  • Works in floating button, offline button, and bubble avatar
  • Easy fallback to default icon

• Business Hours Control:

  • Set different hours for each day of the week
  • Timezone support for accurate scheduling
  • Custom offline message
  • Choose to hide button or show offline state

• Visibility Rules:

  • Show on specific pages only
  • Hide on specific pages (e.g., checkout, cart)
  • Combine show/hide rules for precise control
  • Support for all post types and WooCommerce pages

• Customization Options:

  • Button position (left/right)
  • Custom colors
  • Icon sizes (separate for desktop/mobile)
  • Hide/show label on mobile or desktop
  • Pre-filled message text
  • Page context appending (automatic page info in message)

Perfect For

• E-commerce stores (WooCommerce ready)
• Service businesses
• Support teams
• Real estate agents
• Consultants
• Educational institutions
• Healthcare providers
• Any business that wants instant communication

Translation Ready

Tap Chat is fully translatable and includes:
* English (default)
* German (Deutsch) – coming soon
* Spanish (Español) – coming soon
* French (Français) – coming soon
* RTL language support

Want to translate? Submit your translation and get credit!

Privacy & GDPR

• No tracking or analytics
• No cookies stored
• No external requests
• No data collection
• 100% GDPR compliant

Usage

Shortcode:
Display chat link anywhere with: [tapchat]

Custom shortcode parameters:
[tapchat phone=”+1234567890″ message=”Hello!” label=”Contact us”]

Technical Details

• Clean, semantic HTML5
• Modern CSS3 with smooth animations
• Vanilla JavaScript (no jQuery frontend dependency)
• Follows WordPress coding standards
• Passes WordPress.org plugin review
• Regular security updates
• Compatible with all major themes and page builders

Mobile Experience

• Fully responsive design
• Touch-optimized interactions
• Native app integration
• Separate mobile size controls
• Optional label hiding on mobile

Customization

Make Tap Chat match your brand:
* Custom button colors with color picker
* Adjustable icon sizes
* Flexible positioning
* Label customization
* Modern or Simple bubble styles
* Custom welcome messages
* Avatar personalization
* Upload custom icons

What’s New in 1.6.0

• Improved Admin UX – Tab navigation without page refresh
• Unified Settings – All settings save together from any tab
• Dynamic Bubble Positioning – Bubble automatically adjusts to icon size
• Better Responsive Behavior – Perfect alignment on all screen sizes

Privacy Policy

Tap Chat does not:
* Collect any user data
* Use cookies or browser storage (except sessionStorage for bubble display)
* Make external HTTP requests
* Track or monitor user behavior
* Share data with third parties

The only data processed is:
* Phone number (stored in WordPress database)
* User preferences (stored in WordPress database)
* Temporary session data for bubble display (sessionStorage, cleared when browser closes)

When users click the chat button, they are redirected to the chosen messaging service, which is governed by that service’s privacy policy.

Support

Need help? We’re here for you!

• Documentation: Plugin documentation
• Support Forum: WordPress.org support
• Bug Reports: GitHub issues

Credits

• Icons from messaging platform brand resources
• Country flags from Unicode emoji standard
• Developed with love by Tapchat Team

Roadmap

Planned features for future versions:

• Multiple agents support with round-robin
• Custom working hours per agent
• Analytics dashboard (privacy-friendly)
• More bubble styles and animations
• Team chat widget
• Pre-chat form
• Quick replies templates
• Multi-language welcome messages
• Integration with popular form plugins

Want a specific feature? Let us know in the support forum!