ChatBot Conversational AI Support

ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels, trusted by 2900+ companies.

Create your AI chat bot in a snap and easily launch it on your website, Facebook Messenger, Slack, and more. Integrate ChatBot with LiveChat and HelpDesk for a seamless support experience that connects live chats, conversations with AI bots, and email support tickets.

Use the ChatBot WordPress plugin to instantly add an AI chatbot and make it appear as an interactive and customizable chat widget on your website.

End-to-end Customer Service Automation

Automate tasks 24/7/365, without human engagement: answer support questions, generate leads, schedule meetings, get customer feedback, collect personal data, promote products and create any other custom chat flow in the ChatBot app.

Self-learning AI Chatbot

ChatBot uses a dedicated AI model crafted based on the content provided from your website, online store, help center, or text documentation. It learns from your business knowledge (like information about your products and services) and uses this knowledge to answer customers’ questions.

Answer Up To 80% Of Customers’ Questions With AI

ChatBot utilizes ML (machine learning), LLM (large language models), and generative AI to dynamically provide answers to questions in chats. It creates a unique and accurate AI model (AI Assist) that is strictly based on the provided data and does not rely on third-party providers like OpenAI (ChatGPT), Google Bard, or Bing AI.

Why ChatBot is a Better Customer Service Solution than ChatGPT

• 👉 One Simple App Interface: All your chatbot setup, deployment, and optimization are done via the intuitive ChatBot platform interface without any coding.
• 👉 Easy No Code Installation: Setting up a chatbot on your website is quick and simple. It does not require any coding or API use. Simply install the WP plugin, and it’s ready to go.
• 👉 One-Click Training and Setup: To train your chatbot, simply use data from your website, help center, or text articles. The scanned data will be used in your dedicated AI model.
• 👉 Customizable Chat Widget: Easily adjust the look and settings of Chat Widget to fully match your brand and website.
• 👉 Easy Chatbot Optimization: Use data from completed chats to train your chatbot to be even more precise if needed.
• 👉 Enterprise-grade Data Security: All training data and chats are hosted exclusively on the ChatBot platform.
• 👉 Reliable AI Model: ChatBot AI Assist is fully trained on the provided data, and it doesn’t makeup facts in chats. There’s no way of “hacking” the AI model to get out of track with answers.
• 👉 Many Automations in One Chatbot Widget: In addition to answering questions, your chatbot can create support tickets, generate leads, schedule meetings, or redirect to live agents. All automations are set up in a visual drag-and-drop builder.

How ChatBot Will Improve Your WP Website

• 📈 Improve customer experience with ChatBot: Use ChatBot to help your customers round-the-clock and improve your conversion rates to grow your revenue effortlessly.
• 📈 Boost visitor engagement on your WordPress website: Reach out to a wider audience and acquire new customers.
• 📈 Turn traffic into growing revenue: Use real-time communication to get more happy customers.
• 📈 Support your website visitors 24/7/365: Help your visitors at every stage of their decision-making.

Key ChatBot Features

• Feature-rich WordPress chat bot plugin
• Advanced AI training and custom AI models
• Generative AI for dynamic response creation
• Easy conversation flow testing and chatbot optimization
• One-click installation for WordPress
• Fully customizable Chat Widget
• Rich messages for a more engaging customer experience
• Intuitive interface – no coding and technical skills needed
• One-click integrations with LiveChat, Facebook Messenger, Slack, and more
• Intuitive drag & drop Visual Builder for more advanced chat automation
• Ready-to-start chatbot templates with business-oriented flows
• Reports, analytics, and detailed data on visitors
• Advanced chatbot actions with integrations and webhooks

ChatBot’s Most Popular Integrations

• WordPress
• LiveChat
• HelpDesk
• Facebook Messenger
• Shopify
• Squarespace
• Webflow
• BigCommerce
• Wix
• Slack
• Zapier
• Freshdesk
• Zendesk

Testimonials

The ChatBot platform has become a key part of our proposition. It’s fully flexible and has allowed us to drive 30% more leads while dramatically reducing our cost to serve.
Joe Bush, Co-founder of The Chat Shop

With ChatBot, we were able to reduce our help ticket numbers by 50%! So now the elves spend less time answering the phones/emails and more time providing an unforgettable experience to our customers.
Dale & Carey, owners of PackageFromSanta.com

We have used various chatbot platforms in the past, but we find ChatBot to be the most flexible, quick to implement, and easily trainable.
Andy Dharmani, Founder, ako.ai

After we implemented ChatBot, we witnessed immediate relief within our support operation. Our chatbot provides instantaneous support to 60% of all chatting customers and has reduced queued visitors by over 50%.
Brian Vail, CE Support Agent, ProctorU

The Text ecosystem

The ecosystem of Text products includes:

– LiveChat – a communication tool that allows you to chat live with your customers – official LiveChat plugin page
– HelpDesk – an online ticketing system suitable both for small businesses and enterprise clients
– ChatBot – a bot framework for AI chat bots
– KnowledgeBase – a public Help Center widget
– OpenWidget – free widgets for website – official OpenWidget plugin page
– Text Messaging Platform – chat platform for innovative teams