Automate your customers’ communication with artificial intelligence-driven bots and a chat system optimized for conversational marketing.
Save time, increase revenues, and use the software you already know and love.
Here’s how our Live Chat plugin will help you capture more leads and enhance your conversions rates.

Live chat

Chat Board allows you to embed a free live chat module on your website and let site visitors chat with you.
Using the plugin, you can easily handle the following WordPress live chat

Support live chat: answer questions your users might have about your business through live chat.
Sales live chat: help answer questions your potential customers might have about your products/services through live chat.
Marketing live chat: create emails or phone number lists, synchronize WooCommerce. Details here.
Automated chatbot: create powerful scenario with by connecting the Dialogflow chatbot. Details here.

Real-time notifications

Don’t lose visitors. Actively engage them instead with a complete set of notifications.
The following notification types are available: email, push notifications, desktop notifications, text message notifications, flash notifications, sounds, red counter.
Update the browser tab title each time a new message is received.

Mobile app for Android and iOS

Turn your Android or iOS device into a customer service hub and chat with your users via our innovative progressive web app for Android and iOS.
It’s fast and it works great. The Chat Board administration area is a progressive web app that can be installed on Windows and Macs.
It runs like any other software on your computer or and any other app on your mobile device.

Support features

Support
Manage Conversations
Knowledge Base Articles
Message Editor
Saved Replies
Departments
Notifications
Real-Time Queue
Direct Message
Email Piping
Omni-Channel
AI Translations in Real-Time
AI Smart Reply
Reports
Agent Ratings
Tickets
Offline Message
More Features

Chatbot features

Automated Communication
Easy to Use
Ready Templates
Benefits
Bot Training
Rich Messages
Human Takeover
Multilingual
Knowledge Base
WooCommerce Integration
Works with Facebook, Telegram and More
AI Artificial Intelligence
Analytics
Actions
Dialogflow CX and ES
More Features

Marketing features

Popup Message
Welcome Message
Follow Up Message
Subscribe Message
Newsletter Subscription
Automations and Triggers
Multi-Users Direct Message
WooCommerce
Chat Bot
Social Share
Pro-active Chat
Rich Messages

Users features

Registration and Login
Manage Users and Agents
Find, Sort and Filter
Get to Know Your Customers
AI Language detection

Developers features

Web API
JavaScript API
PHP API
Use cases

More features

Mobile App
Progressive Web App
WordPress Integration
Multilingual and RTL
Privacy Acceptance and GDPR
Design Customization
White Label
Security
Panel and Full-Screen Chat
Performance
Data and Privacy
Departments
More Features

Third-Party Services

This plugin makes use of the following third-party services to enable its functionality:

Chat Board API: The plugin interacts with the API hosted at https://dashboard.chatboardapp.com/script/include/api.php.
- This API is responsible for handling chat interactions and synchronizing data with your Chat Board account.
- Privacy Policy
- Terms of Use
JavaScript Initialization: The plugin includes a JavaScript file from https://dashboard.chatboardapp.com/account/js/init.js to load the live chat functionality on your website.
- This script enables the chat widget to work on your website by connecting to your Chat Board account.

Users should be aware that using this plugin involves interaction with the mentioned services, and data will be sent to these external servers for chat synchronization and functionality.

Chat Board