
Widget Settings - Configure your Insighto AI widget.
Insighto.ai is the only WordPress plugin that seamlessly integrates AI-powered chat and AI-driven phone calls into your website!
Designed for seamless integration,this plugin automates customer interactions, enhances engagement, and delivers real-time, human-like
responses – no coding required. Unlike traditional chatbots, Insighto supports real-time voice interactions and AI-driven phone calls,
making customer engagement more intuitive and natural.
Whether you’re running a business website, an online store, a service platform or a customer support portal, Insighto ensures that
your business conversations remain accessible, efficient, and proactive. Use it to handle customer inquiries,
automate appointment bookings, provide instant product support, process FAQs, and even conduct follow-up AI phone calls
to enhance customer satisfaction.
Inbound Support: Automate Customer Interactions
– Healthcare – Schedule appointments, answer patient FAQs, and assist with telehealth check-ins and treatment monitoring.
– Real Estate – Manage property inquiries, schedule viewings, and provide instant details on listings.
– Finance & Insurance – Assist with claims, policy inquiries, and general support for banks and insurance companies.
– Hospitality & Restaurants – Handle restaurant reservations, provide menu details, and manage barbershop appointments.
– Logistics & Operations – Provide shipment status updates, delivery tracking, and food order notifications.
Outbound Engagement: Proactive AI Outreach
– Customer Experience & Insights – Conduct satisfaction surveys and collect real-time feedback.
– Sales & Lead Generation – Qualify leads, screen prospects, and follow up with potential clients.
– Finance & Debt Management – Automate repayment reminders and negotiate payment plans.
Simply install and configure the chatbot to start automating human-like conversations and AI-driven phone support on your website today!
Features
-
No-Code Setup – Install and activate the chatbot with a simple shortcode.Simply install the plugin, activate it,
use a shortcode to embed the chatbot anywhere on your website. No technical expertise or coding knowledge is required
just copy and paste the shortcode into your desired page or post, and your AI-powered chatbot is ready to assist visitors. -
AI-Powered Conversations – Automate customer interactions with intelligent, real-time and human-like responses. Insighto processes inquiries in real-time,
delivering accurate responses to customer questions, guiding them through services, even handling your business phone calls and complex requests. The AI continuously
learns and improves, ensuring smarter and more efficient customer interactions over time. -
Customizable Widget – Personalize the chatbot’s design to match your website branding. You can adjust the colors, chat window design,
fonts, and positioning to create a cohesive look and feel. This customization ensures that the chatbot feels like a natural extension
of your brand, enhancing user experience and engagement. -
Page Control – You can decide where and when the chatbot appears on your site. Enable it on high-traffic pages like the homepage or
product pages, while disabling it on checkout pages or internal dashboards where it might not be needed.This feature helps optimize
user interactions without overwhelming visitors, ensuring a seamless browsing experience. -
Use the chatbot as a shortcode using
[insighto_ai_widget_shortcode]
shortcode to embed the widget in your posts or pages. -
Enable or disable the chat widget by checking or unchecking the checkbox at the bottom left area of any page or post’s backend.
External Services
This plugin integrates with an external service, Insighto.ai, to provide chatbot functionality via an embedded iframe.
- Service Used: Insighto.ai (https://insighto.ai)
- Purpose: The iframe allows users to interact with an AI-powered chatbot for enhanced user support and assistance.
- Data Sent:
- The
widgetId
parameter is sent to the service when loading the iframe. - If microphone access is granted by the user, voice input may be transmitted.
- The
- Privacy Policy: Insighto.ai Privacy Policy
- Terms of Service: Insighto.ai Terms of Service
By using this plugin, users acknowledge that they are connecting to a third-party service and should review the terms and policies of Insighto.ai.
License
This plugin is licensed under the GPLv2 or later. See the GPLv2 License for more details.
External Resources
const insighto_ai_widget_id = “”;