WP BASE Booking of Appointments, Services and Events is a complete service and appointment booking e-commerce solution that allows business owners with or without service providers accept hourly or daily appointment reservations from front end and manage or manually create appointments from admin side.
It is easily extendable with addons and highly customizable with settings, shortcodes and filter/action hooks. Various free and premium extensions, including addons for integration with WooCommerce, Google Calendar, PayPal, Stripe, Twilio, WPML, BuddyPress, Zoom, Jitsi, Agora are available.
Visit our demo website for examples and learn more at WP BASE.com.

Documentation

Developer and user instructions can be found in our Knowledge Base

Unique Features

Your clients can pick service, provider, time slot, fill booking form, modify any selection and confirm booking on the same page. During the whole booking process, everything is in your client’s viewport.
Loads its css and javascript files only to the pages it is used. It does not pollute whole website.
WP BASE can be used in post content, inserted to templates, sidebar widgets and even to popups.
Unprecedented working hour setting procedure allows even irregular work schedules easy to set.
Extremely sound software and database design allows hundreds of locations, services, providers each having own complex schedules to be used without having significant effect on page load speed.
With optional addons, it can be used as a Marketplace with GeoDirectory support, it can integrate with Woocommerce, Google Calendar, BuddyPress with BuddyBoss support, Easy Digital Downloads, Zoom and several other third party platforms.
With addons it can use PayPal, Stripe, authorize.net AIM as payment gateways, send SMS notifications with Twilio.
As far as we know, there is no similar product in the market which can achieve all the above.

General Features

Designed for maximum conversion rate: No steps, no page refreshes. Booking is as easy as 1 click. Also Flex Steps booking method is selectable for smaller footprint
Uses ajax: Client stays on the same page even after changing service or date
Intuitive: On page load, automatically shows your current availability for your popular service. Client can further browse through other dates and services.
Responsive: Automatic adaption to different page and screen widths
Mobile device support: Automatic detection of mobile phone connection and switching to appropriate display
Easy Setup: With just one click and a single shortcode you can create a fully functional booking page and start accepting bookings immediately
Flexible: Several booking methods (weekly, monthly, in table view) and themes to select from
Multi site support: Automatic creation of database tables for existing and new subsites in Multi Site Installation
Scalable: Can be extended to thousands of services and providers. Many addons to choose from.

Services

Unlimited number of services can be defined
Service durations can be set from 5 minutes to 30 days
Services can be custom sorted
For each service description and featured image can be defined to be displayed in tooltip
Services can be assigned to any unique member of the website
Services can have any capacity with or without assigned providers allowing more than one booking/client per slot

Working Hours

Working hours are configured using a unique, simple, intuitive graphical interface
Any combination of working hours for each week day up from 5 minutes intervals can be easily entered
Even irregular schedules can be set in just seconds
Services can have own working hours making them usable without service providers
No need to define break hours: If not picked as a working time, a slot is automatically assigned as a break time
Multiple working hour tables for services, service providers can be opened, displayed and saved at the same time
Copy/paste of working hours from one service to another or to several services

Listing of Bookings on the Front End

Client can view own bookings, plus admin can view any other client’s or all bookings
Display according to status, start and end dates
Dynamic search, filtering and sorting of the booking list
Selectable and custom sortable columns
Different selectable columns for mobile devices to use screen efficiently
Cancellation of bookings by the client using confirmation email or button on the website with adjustable limit time

Booking and Editing on the Admin Side

Manual Booking by admin on behalf of a client, e.g. appointments accepted over phone or email
Manual booking can be selected to respect the same availability conditions as the front end
Fast manual booking for repeat customers by Rebook button with selecting first available time
Filtering of bookings by month, service and balance (negative/positive)
Search over booking ids, user names, emails, booking note and any of the client fields
Selecting and editing multiple bookings by a single or multiple admins
Bulk status change of selected bookings possible

Emails

Automatic email sending with separate custom templates for confirmation, pending, cancellation, completion states
Sending of test emails to check configuration
Multiple email addresses can be defined for multiple admins
Automatic and manual sending of notification emails for each appointment status
Possibility to use all booking and user variables in the templates
Possibility to use list of bookings shortcode in the email templates, i.e. inform user about their past, future or all bookings

Look and Feel

Configurable confirmation and pending message popup with HTML support
Configurable Terms & Conditions popup on front end. If enabled, client cannot apply without confirming terms
Booking in list/table view or weekly or monthly calendars, selectable within the shortcode and auto switching for mobile devices
Selection from 12 included jQuery UI standard themes to match your WordPress theme
Custom jQuery UI theme or css file can be created to override existing styles and saved against being overwritten by plugin updates

Help System

Setup Wizard with description of basic settings
Inline settings help inside the plugin
Further documentation available at WP BASE.com

Localization

Automatic adaptation to time and date formats, start day of the week settings of WordPress
All front end messages and texts can be easily customized or translated on admin side without any additional tool
Ready for translation for other (admin side) texts
Support for RTL and calendars starting on Saturday, Sunday and Monday

Performance

Integrated Native Object Caching
Lazy Load function for fast page loading
Compatible to major caching plugins
Free from PHP sessions. No front end cookie writing (cookies are set with ajax). Thus graceful to server side caching
Scalable to virtually unlimited bookings, services and providers

Developer Friendly

Integrated Custom Functions tab which can be used to add own php codes without the need for modifying php files
About 300 WordPress hooks for further customization (With addons more than 1200)
Automatic recognition of shortcodes in page templates
Functions to read/add/edit/delete bookings, services, providers
Debug mode to help locate errors

Other Features

Automatic removal of unconfirmed (pending) bookings after a preset time
Client can cancel own bookings using link in email, or their account, if allowed so
Client can confirm own booking using link in email, e.g. to verify their email address
Admin side schedules display bookings in weekly and monthly views. Free slots are clickable to add a new booking
Clients can be automatically registered as WordPress users upon submission and notified about their registration
Account page that displays user submitted values and booking list is automatically created for clients
Admin toolbar submenu to access plugin created pages
JavaScript and css files are only loaded on plugin related pages both on front end and admin side, to reduce conflicts
Compatible with major page builders and caching plugins
Admin side graphical reports for bookings and revenue

With Advanced Features Premium Addon

Advanced Features Addon is a must use for professional websites. It extends functionality and display of your website in several ways.
Additional booking View “Flex View” which combines advantages of all other views into one
Classic sidebar widgets can be used for booking
GDPR compliance from WP 4.9.6 (Erase and export user data upon user request)
Timezone support: Automatically dedect client timezone to let them display available time slots in their own timezones
Possibility to define Trial Services for which clients can make booking for limited number of times

With Service Providers Premium Addon

Service Providers Addon allows assigning members of your website as staff who will provide your services.
Unlimited number of service providers can be defined
Providers can be assigned to one or more services
Providers can view their assignments on their account page
Providers can be randomly assigned to an appointment if client does not have a preference
Providers can create/edit/delete own services, confirm/edit own bookings, manage own working hours and holidays if set so
Client can select first provider, then service among services provided by the provider on the front end

Free Addons incorporated into the core from V4.0

Easy Digital Downloads Integration: WP BASE services can be sold as digital products (downloads) of EDD alone, with other services or with other downloads.
Export & Import: Allows export and import of WP BASE settings and database tables to/from another site/subsite. Includes import option from Appointments by WPMU DEV.
Extended Service Features & Categories Addon allows several website settings to be applied per service. It also adds category support to services.
Front End Edit: Allows client edit their bookings, reschedule appointments, modify user fields on the front end. Admins or any user with selected capability, e.g. editors, can also edit others’ bookings using the same interface.
Front End Booking Management: Allows admin or any user with selected capability add and edit all bookings and submitted user fields on the front end.
Limited Availability: Availability of each service can be easily set on a full calendar making them suitable for event or Airbnb type rental bookings.
Manual Payments: Allows adding and editing records for offline (bank transfer, cheque, cash) payments.
Shopping Cart: Allows clients book multiple appointments in a single checkout. Minimum and maximum number of appointments per booking is selectable. Can be used to book on different pages and make a single checkout on any page.
Quotas: Different quotas (maximum number of future or completed bookings) can be set per service. Different quotas can be defined per week days, weekend days and holidays, per week and per month.
Test Bookings: Given number of partly or fully random test bookings can be created for test purposes.

Premium Addons

BuddyPress: Adds settings, list of bookings and calendars on BuddyPress front end user pages.
Coupons: Applies discount over total payable amount upon submission of coupon code. Start and end dates, maximum usage, applicable services and/or providers can be selected.
Custom Pricing: Payment and down payment amounts can be formulated depending on any variable, for example to apply special price for happy hours
Digital Wallet: Adds a deposit system to your website that allows your clients to purchase credit points or service packages and then redeem it at a later point for your services.
Extras: Allows adding unlimited number of “extras” which can be used to offer selectable additional service options to the client. Extras can be applied to locations, services and service providers.
Event Bookings: Any post/page/custom post can be easily configured to be bookable as event
Google Calendar: Integrates Google Calendar with WP BASE. Any new booking can be added to GCal as a new event and any new event entered in GCal can be added as a new booking in WP BASE. Updates in case of editing and cancellation are automatic.
Group Bookings: Allows client book for more than one person with a single booking. Client can provide a list of participants who can also receive emails. Person Types are supported
Locations: Services can be assigned to one or more location. This feature can also be used to group services and limit their availability depending on capacity, e.g. multiple doctors using a single examination room
Marketplace: Users can register to the website, sell their services and manage their bookings. They can establish and manage their team of providers
Multi Language: Allows booking selections and variables to be displayed in preferred language of the visitor
Online Meetings (Zoom & Jitsi & Agora): Allows integration with Zoom, Jitsi and Agora video/audio conferencing system
Service Bundles: Allows admin combine two or more services as jobs of a bundle and sell them as a single service. Time delays between service jobs can be set.
Payment Gateways: 2checkout, authorize.net AIM, Paypal, Stripe support available.
PDF Attachments: Allows dynamically creating PDF files with booking details and attach them to emails
Recurring Appointments: Allows clients select recurring appointments on the front end with selectable recurring frequencies daily, every other day, weekly, biweekly and monthly.
Reminder & Follow-up emails: Sends automatic reminder emails to clients before appointment time and to clients whose bookings have negative balance and below a set amount
Seasonal Working Hours: Allows weekly “alternative” schedules to be defined and assigned to services and service providers, making it possible to create working hour settings changing every week within the year, e.g. for shift work
SMS: Sends SMS messages as confirmation, pending, cancellation, completion and reminder using Twilio service. Different message templates for different groups (client, provider, admin) can be used.
User Defined Fields: Allows admin add unlimited number of fields in the confirmation form. Text, textarea, option/select and checkbox fields are supported. User defined select/option functions can be added.
Variable Durations: Allows service durations to be variable based on date, time and/or provider. Also allows clients pick desired duration for configured services within set limits
Waiting List: Allows clients to apply for a waiting list when desired time slot is full. When there is an opening in the service, clients in the waiting list are informed by email.
Woocommerce Integration: Integrates WP BASE with WooCommerce and allows selling of services as Woocommerce products
WP BASE Developer Package: includes all current and future addons usable in multiple client websites

WP BASE Booking of Appointments, Services and Events