Enhance your WooCommerce store with a powerful and user-friendly Product Questions & Answers system — the perfect solution for product question and answer for multivendor marketplace setups like Dokan, WCFM, and WC Vendors.
This plugin adds a dedicated Q&A tab to your product pages, creating a direct line of communication between customers and product vendors or administrators.
Customers can easily ask questions about products they are interested in, and product authors (vendors) receive instant email notifications to respond promptly. All approved questions and their answers are displayed neatly within the product Q&A tab, building a dynamic, user-generated FAQ section over time. This not only helps individual customers but also provides valuable information for future shoppers—reducing support requests and boosting conversions.
For store owners and multivendor marketplace vendors, the plugin provides a centralized dashboard to view and manage all product questions. Vendors can answer questions related to their own products, while administrators oversee all Q&A activity across the entire store. The intuitive accordion-style interface ensures fast and efficient management, so no customer query goes unanswered.
Optimized for multivendor marketplaces, this plugin makes product question and answer for multivendor marketplace websites simple, effective, and scalable. By bridging the gap between customers and sellers, it builds trust, enhances pre-sales engagement, and creates a growing knowledge base that benefits the entire marketplace community.
Features
- Dedicated Q&A Tab: Adds a clean “Questions & Answers” tab to your WooCommerce product pages.
- AJAX-Powered Forms: Both question and answer submissions happen instantly without page reloads for a smooth user experience.
- Author Email Notifications: Automatically notifies the product author via email when a new question is submitted.
- Customer Email Notifications: Automatically sends an email to the customer once their question has been answered.
- Centralized Management Dashboard: Use the
[productqa_author_questions]shortcode to create a dashboard for authors and admins. - Accordion View: Questions on the dashboard are neatly organized in an accordion, grouped by product.
- New Question Indicators: Products with unanswered questions are highlighted and sorted to the top for easy identification.
- Admin & Author Roles: Administrators can view and answer all questions, while product authors can only manage questions for their own products.
- Delete Functionality: Easily delete irrelevant or spam questions directly from the management dashboard.
- Translation Ready: All frontend and backend strings are fully translatable.
