Unfazed Chat for WooCommerce

Unfazed Chat for WooCommerce is a powerful, feature-rich, and easy-to-use plugin that integrates your WooCommerce store with Unfazed Chat. It allows you to automatically send personalized WhatsApp messages to customers for events such as new orders, order updates, and abandoned carts. Enhance customer engagement, recover abandoned carts, and boost sales with automated WhatsApp notifications.

This plugin supports full customization, so you can adjust the content, timing, and frequency of messages, ensuring your communication fits your brand’s voice.

Why Choose Unfazed Chat for WooCommerce?

Unfazed Chat goes beyond abandoned cart recovery and order notifications. Here are the standout features that make this plugin an essential tool for any WooCommerce store owner:

Key Features:
* Automated WhatsApp Notifications: Send WhatsApp messages for new orders, order updates, and abandoned cart recovery.
* Customizable Templates: Create and manage message templates with dynamic variables like customer name, product details, and order status.
* Customizable Abandoned Cart Recovery: Set up automatic abandoned cart recovery messages with adjustable time intervals.
* Admin and Customer Notifications: Enable/disable notifications for both admins and customers depending on the event.
* Abandoned Cart Management: Manage abandoned carts directly from the WordPress admin dashboard, track their status, and send recovery messages manually if needed.
* CRON Job Support: Automate message sending via CRON jobs for timely and consistent recovery efforts.
* Compatible with WooCommerce: Fully integrates with your WooCommerce store and works seamlessly with WooCommerce orders and checkout processes.

Other Features of Unfazed Chat:
* Broadcast Campaigns: Send promotional WhatsApp messages to your customer base directly from the plugin dashboard.
* Multi-Language Support: Reach customers in their preferred language using multilingual templates.
* WhatsApp Business Verification Support: Assistance with WhatsApp Business verification to unlock advanced messaging features.
* Rich Media Support: Send images, videos, and documents to make your messages more engaging and informative.
* Analytics Dashboard: Monitor the performance of your campaigns with detailed insights into message delivery, open rates, and conversion rates.
* Integration with Third-Party Plugins: Seamlessly work alongside other WooCommerce plugins to enhance functionality.
* Smart AI Assistant: Leverage Our Smart AI Assistant to handle your customer queries, Handle complaints and collect feedback. Always be engaged to your customers & boost your sales.
* Mobile-Friendly Admin Panel: Manage your notifications and campaigns easily from any device.

Use Cases

Unfazed Chat is perfect for:

1. Abandoned Cart Recovery:

   • Recover lost sales by sending timely reminders and incentives to customers who abandoned their carts.

2. Order Notifications:

   • Keep customers informed with real-time updates on order status, including confirmations, shipping, and delivery.

3. Personalized Marketing Campaigns:

   • Boost engagement with targeted promotions and discount offers tailored to your audience.

4. Customer Support:

   • Provide instant support and resolve queries directly via WhatsApp.

5. Reactivation Campaigns:

   • Re-engage inactive customers with personalized offers and updates.

6. Feedback Collection:

   • Collect post-purchase feedback to improve your products and services.

7. Event-Based Notifications:

   • Send reminders for upcoming events like sales, product launches, or special discounts.

External Services

This plugin connects to the API at https://unfazedchat.com/message/v1/send to send message data for abandoned cart recovery. It sends customer data such as phone numbers to trigger WhatsApp messages. Terms of service: https://unfazedchat.com/terms-of-service/, Privacy Policy: https://unfazedchat.com/privacy-policy/.