Understory

Powering experience makers

Understory is here to help experience hosts offer great digital user experiences. Our complete software solution helps experience operators do better in terms of administration, booking, payment, gift, and marketing. It’s a one-stop-shop to grow their business – and transform their passion into profits.

Understory ↔ WordPress

Integrate your existing WordPress site with your Understory account!

Using the Understory WordPress plugin, we’re adding blocks to both Gutenberg (the Built-in WordPress editor) and Elementor, such that you can add booking calendars or experience overviews directly in your posts or pages.
If you use another page builder, you can also use shortcodes together with our shortcode generator inside the settings page.

The plugin provides a seamless experience, and you won’t have to worry about either copying code-snippets or remembering long IDs – everything is available directly within WordPress, once connected to your Understory account.

External dependencies

This plugin relies on the Understory platform to fetch JavaScript code, CSS styling and data.

The widget is loaded from a specific Understory-domain (widgets.understory.io), to ensure your widget is always up-to-date with the latest features and bug fixes.
We utilize server-side caching on our end, to ensure fast and reliable delivery of the widget code.

Furthermore, the plugin will also load experience- and event data from the Understory API. The data is not cached within WordPress, to ensure that your visitors always see up to date data.
Please note that the Understory API is hosted on Amazon Web Services (AWS), and the Understory Widget API is hosted on the following external domains:

• bfui7akuui.execute-api.eu-west-1.amazonaws.com
• cc5zsp30hj.execute-api.eu-west-1.amazonaws.com

The only data transmitted to our APIs include your Understory Account Id, and the settings which you have chosen when setting up the widgets. No other data or personal information is sent to our servers.
We request data from our APIs when initially loading the widgets, to retrieve the data to show on your WordPress page, including:

• Experience names and publicly available data
• Experience availability

For more information regarding the data we collect and how we handle it, please refer to our Privacy Policy and Terms of Service.