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TicketHub

by mondula2016 on WordPress.org

TicketHub is a plugin for managing support tickets, FAQs, documentation, and change logs. Streamline your customer support process with ease.

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Display tickets on the frontend

Display tickets on the frontend

A simple, easy-to-set-up, and streamlined responsive ticket system to manage your customer support.
Particularly well-suited to ensure transparent support for software applications.
The plugin offers a built-in logic for ticket management, changelog documentation, FAQs,
With this plugin, you can extend your WordPress website with an easy-to-use ticket system or develop a standalone solution as needed.

Key Features

Integrated Ticketsystem with unlimited number of Tickets
Individualize Ticketnumbers – set ticket pre- and postfixes
User-based Ticket management
Integrated Ticket Filter (Status, Typ, Archive)
Ticket grouping using tags
Unlimited Numbers of Agents
Easy integration of Documentations in several Formats
Easy expandable Formulary for Tickets
Unlimited tags
Email notifications
During the next weeks we will release a plus version with a AI-powered chat function and some other great features.

Coming soon Ticket Hub Plus Key Features

AI Chat Bot
integrate your personal AI ChatBot
Upload Userlists
Registration by user
Admin choice activation automatically front end display of Support Tickets
Export Tickets via CSV
Automation archive

Custom Shortcodes

  • [thub_form] – Embed the ticket submission form on any page.
  • [thub_tickets] – Display a list of all tickets.
  • [thub_faqs] – Display the FAQ section.
  • [thub_documentation] – Display the documentation section.
  • [thub_changelog] – Display the change log section.
  • [thub_profile] – Display the user’s profile and their tickets. Dont use on the same page as [thub_tickets].
Active installations0+
Weekly downloads
18-5.26%
Version1.0.2
Last updated10/21/2024
WordPress version6.0
Tested up to6.6.2
Tags
Change Logdocumentationfaqsupporttickets