Swoove 360

Integrate Swoove delivery services into your WooCommerce store for seamless shipping management.

Short Description

This plugin integrates Swoove delivery services into WooCommerce, enabling automated shipping management.
Merchants can configure shipping zones, set up Swoove as a shipping method, and process both test and live orders with ease.
This plugin is designed specifically for businesses in Ghana and Kenya.

Third-Party Services

This plugin integrates with:
1. Swoove Delivery API: Used to calculate delivery costs and track shipment status.

Data Sent:
– Shipping addresses
– Order IDs
– Delivery notes

Data Received:
– Delivery cost estimates
– Real-time tracking updates

The integration requires an API key, which is securely stored in the database.
2. Google maps Api: Used to get the latitude and logitude of a location address.

Data Sent:
– Shipping addresses

Data Received:
– latitude
– logitude

The integration requires an API key, which is securely stored in the database.

Why Choose This Plugin?

1.Designed specifically for businesses in Ghana and Kenya.
2.Supports multiple delivery options: same-day, next-day, and scheduled deliveries.
3.Perfect for local retailers, grocery stores, and restaurants offering delivery services.

How It Works

The Swoove WooCommerce plugin seamlessly integrates with your store to manage shipping during the checkout process and order handling. Here’s how it works:

1. Customer Checkout

   • When a customer adds products to their cart and proceeds to checkout, they’ll see the Swoove shipping option as part of the available shipping methods.
   • The shipping cost is dynamically calculated based on the shop location, destination, and other parameters configured in your Swoove settings.
   • The customer selects the Swoove shipping method, and the shipping cost is added to their order total.

2. Order Placement

   • Once the customer places an order, WooCommerce processes it, and the order appears in the Orders page in your WordPress admin panel.
   • For the Swoove plugin to create a delivery request, the order must be in the Processing stage. Ensure the order status is updated accordingly.
   • To trigger the delivery creation manually:
     • Open the Orders page in WooCommerce.
     • Click on Screen Options in the top-right corner of the page.
     • Enable the Actions column by checking the corresponding box.
     • This will reveal an “Action” button next to each order.
     • Click on the “Create Delivery” button to send the order details to Swoove for processing.
   • When the delivery is triggered:
     • The plugin communicates with the Swoove API to create a delivery request that includes customer details, order items, and delivery instructions.
     • The request is processed depending on the environment settings:
     • Test Environment: Simulated delivery request for testing purposes.
     • Live Environment: Real delivery request sent to Swoove, assigned to a rider.

3. Order Management

   • In the WooCommerce Orders page:
     • You can view the order’s shipping details, including the Swoove delivery status, delivery code, secret code and tracking link
     • Order statuses are updated automatically based on real-time updates from Swoove (e.g., “Out for Delivery,” “Delivered”).
   • Callback functionality ensures the plugin receives and updates order statuses in WooCommerce without manual intervention.

4. Customer Notification

   • Customers receive order confirmation emails with the delivery details.
   • They can track their delivery status using the provided tracking link.
   • Customers can either share the secret code with the rider or use it to confirm delivery or sign to confirm delivery.

5. Delivery Completion

   • The Swoove rider completes the delivery, and the final status is updated in WooCommerce.
   • You can review completed orders in the WooCommerce admin panel and track delivery analytics via the Swoove Business Panel.

Notes
– Configure your shop location, environment (test/live), Swoove API key, and Google Maps API key in the Swoove plugin settings.
– Use the Swoove Business Panel to manage API keys, set callback URLs, and monitor deliveries.

Docs and support

If you have questions, need help, or encounter any issues while using this plugin, please contact us:

Email: developer@swoove.delivery
Website: https://www.swoove360.com/