Omnichannel Inbox to chat with customers in all channels
REVE Chat is a complete customer service, marketing, and sales solution for different industries such as Ecommerce, SaaS, Telecom, Banking, Finance, Real Estate, and more. It unifies real-time live chat, AI-driven chatbots, smart helpdesk, and multichannel campaigns into a single platform.
You can use it to qualify & capture leads, reduce cart abandonment, provide personalized product recommendations, deliver instant support, and more. REVE Chat WordPress plugin provides a super easy installation process for customers to avail the great features we have to offer.
Start your journey with REVE Chat now by clicking the download button above.
Why REVE Chat is a Must for Your WordPress Website?
REVE Chat offers a complete solution with a variety of powerful features, such as:
🧠 AI-Powered Conversations: Augmented by LLMs, REVE Chatbots are able to respond and provide solutions like a human agent.
📥 Smart Omnichannel Single Inbox: Manage live chat conversations and chatbot interactions from one unified view so that agents don’t have to manage multiple tools.
💰 Higher Lead Generation and Sales: With [Live Chat(https://www.revechat.com/live-chat-software/?utm_source=WordPress&utm_medium=Referral&utm_campaign=Plugin/) and Chatbot, your company can convert more customers, reduce cart abandonment, recommend solutions, and more.
⚙️ Manage Issues Efficiently: Through an omnichannel ticketing system, collect issues via email, widget, chat, and more, and resolve them with speed and efficiency.
🚀 Built-in Campaigns: REVE Chat goes beyond chat as you can efficiently run WhatsApp, Web Push, and SMS campaigns from the same platform and convert visitors into customers
💡 Easy-to-Use Solution: Install our plugin, connect with our platform, and seamlessly chat with customers within a few minutes.
📊 Actionable Analytics: Track everything regarding customer activity, live chat conversations, SLA, FRT, and more, in an intuitive dashboard to track ROI and overall customer service performance.
🔌 Deep System Integrations: Integrate with popular platforms like WooCommerce, Google My Business, and HubSpot CRM for a more cohesive business ecosystem.
🛡️ Enterprise-Ready Controls: Make use of role-based access control, SSO options, and more to maintain privacy and compliance.
The Best REVE Chat Features
💬 AI-powered Live Chat & Instant Messaging: Provide fast, real-time conversations with AI Copilot assistance to resolve queries instantly and personalize customer experiences.
📞 One-click Video and Voice Call: Chat with customers via video or voice with just one click of a button.
🖥️ Smooth Co-browsing & Screen Sharing: Collaborate with customers when needed to solve complex problems and technical issues.
🤖 Powerful AI Chatbots: Create AI chatbots configured with deep system integration to quickly address customer queries in any channel.
🎨 Drag-and-Drop Chatbot Flow Builder: Easily create chatbots by adding elements as needed without any coding knowledge required.
🎟️ Smart Helpdesk: Provide both customers and agents with innovative tools to report, collect, manage, and resolve tickets.
📢 Robust Campaign Management: Utilize Web Push notifications, WhatsApp campaigns, and SMS messages to engage with users effectively, generating more leads and sales.
🖌️ Fully-Customizable Chat Widget: Bring your brand’s identity into your chat widget and give it a more premium feel.
🌐 Multi-widget Deployment: Deploy multiple widgets according to your use, whether they are powered by chatbots, just for live chat, or one that allows your customers to report and track tickets.
🛒 Deep Ecommerce Integrations: Seamlessly connect with WooCommerce to recover carts, recommend products, and personalize campaigns that drive more sales.
📈 Analytics Dashboard: Monitor all conversations, check conversations, track agent performances, and campaign ROI in a comprehensive dashboard.
📋 Custom Forms: Create personalized and in-depth forms for specific purposes and uses.
Why Use REVE Chat Over Other Plugins?
If you’ve looked at plugins like Tawk.to, Tidio, Crisp, Chaty or LiveChat, you’ve probably noticed they mainly focus on website chat. REVE Chat goes further by combining customer support, automation, and outreach into one platform:
💡 More than Just Chat: Most plugins focus on live chat or chatbot, while REVE Chat combines both of those, along with AI capabilities, ticketing, campaigns, and more in one plugin
🔄 True Omnichannel Support: Engage customers in all channels (not just website) while also collecting and resolving tickets from multiple sources.
🤝 AI That Works With You: Instead of only rule-based bots, REVE Chat offers AI-powered chatbots and an AI Copilot that can assist agents in real time for faster, more natural responses.
🌱 Built to Grow With You: From startups to enterprises, REVE Chat includes role-based controls, integrations, and analytics that scale as you do.
Who Can Use This Plugin?
REVE Chat is great for businesses in all industries, but we offer different kinds of specialized use cases and features for each industry. Here are some key industries and the use cases each type of business can get with REVE Chat:
Ecommerce
🛍️ Personalized Recommendations: Display product carousels and smart catalogs tailored to visitor behavior.
🛒 WooCommerce Integration: Seamlessly connect your store to recover carts and process orders in real time.
🎯 Targeted Campaigns: Run Web Push, WhatsApp, and SMS campaigns that drive repeat purchases.
👋 Proactive Support: Use proactive chats and triggers to reduce cart abandonment and assist buyers instantly.
Banking & Finance
🏦 Smart FAQ Chatbots: Automate responses to common banking queries smartly and securely.
💲 Loan & Product Guidance: Recommend loan options, savings plans, or cards based on customer needs.
💳 Secure Transaction Gateways: Provide real-time support for payments with added authentication.
📄 Streamlined Onboarding: Use custom forms and co-browsing to guide users through account setup.
Insurance
📝 Claims & Applications: Provide customized forms, collect customer information, and process them directly via chatbots or live chat.
🧑💻 Virtual Assistance: Offer onboarding and personalized support with live chat, co-browsing, voice, or video.
➡️ Advanced Routing: Direct policyholders to the right agent based on query type.
🔔 Proactive Campaigns: Send renewal reminders and policy updates via SMS or WhatsApp.
Telecom
🌍 Roaming and Plan Activation: From understanding customer needs to completing plan/roaming/service activation, all can be done through a chatbot with deep system integration capability.
🎫 Smart Ticketing System: Handle customer issues across multiple channels in one inbox.
📶 Plan & Package Suggestions: Recommend subscriptions tailored to usage patterns and customer needs through an AI-powered Chatbot.
🗺️ Custom Journeys: Guide users through onboarding, troubleshooting, upgrades, and more.
🔒 Secure Billing Support: Assist customers with payment gateways and billing via API integration.
Real Estate
🔍 Smart Property Search: Use chatbots to recommend listings with carousels and catalogs.
✍️ Instant Lead Capture: Collect buyer and seller details via live chat and chatbot through custom forms.
📹 Virtual Property Tours: Host guided tours and consultations through video and co-browsing.
📧 Follow-up Campaigns: Automate reminders for viewings and offers via WhatsApp, Web Push, or SMS.
SaaS
✅ Lead Qualification Bots: Capture and qualify leads before passing them to sales.
🗣️ 24/7 Multichannel Support: Provide round-the-clock help via live chat, ticketing, and chatbots inside your SaaS platforms.
⬆️ Upsell Campaigns: Run web and WhatsApp campaigns to drive feature adoption, renewals, and upgrades.
🧠 Retention Insights: Track usage and support metrics to improve customer success.
Integration That Powers Your Workflow
REVE Chat connects seamlessly with the tools you already use, so your customer conversations are always in sync with your business systems.
🤝 CRM & Business Tools: HubSpot CRM, Google Business Profile, Salesforce, Zapier, Pipedrive, etc
🔎 Google Platforms: Google Business Profile, YouTube, Google Play, etc.
📈 Analytics: GTM, Google Analytics, Power BI, and Custom Analytics System
🗣️ Collaboration & Communication: Facebook Comment & Messenger, WhatsApp, Telegram, Viber, Instagram, Twitter, and more.
🔗 APIs & Webhooks: Flexible options to extend REVE Chat into your own systems
This way, you don’t just get a chat plugin, you get a platform that fits into your existing stack.
To learn more about how REVE Chat can help your business, request a free consultation with one of our experts now and take the first step to elevating your business to the next level.
Support
Should you need any assistance, feel free to chat with our customer service professionals at our Website or email us at support@revechat.com
Contributors & Developers
REVE Chat is an omnichannel platform envisioned to help businesses scale sales and support with a range of advanced live engagement tools. We have an AI-powered chatbot, live chat software, video chat, and co-browsing solutions to enable enterprises value across marketing, sales, and support.
