Orufy Connect

Orufy Connect empowers your WordPress and WooCommerce site with:

• A powerful chatbot widget, embeddable anywhere via shortcode.
• Automated WhatsApp messaging for WooCommerce order events, using customizable templates.

Key Features:

1. Chatbot Widget via Shortcode
   Add a modern, interactive chatbot to your site using the [orufy_connect] shortcode.

• Place the shortcode on any page, post, or widget area.
• The chatbot connects to your Orufy app (requires App ID configuration in settings).

1. WhatsApp Order Notifications for WooCommerce
   Automatically send WhatsApp messages to customers when their order status changes or a new order is placed.

• Map WooCommerce order statuses to WhatsApp message templates.
• Use dynamic placeholders to personalize messages (order details, customer info, etc).
• Manage WhatsApp API credentials and template mappings from the admin panel.
• Supports multiple templates and status mappings.

1. Admin-Friendly Configuration
   • Simple settings pages for chatbot and WhatsApp integration.
   • Secure storage of API keys and template selections.
   • AJAX-powered template/channel selection and mapping UI.

Before You Begin

Before using the Orufy Connect WordPress plugin, please review the official Orufy documentation for setting up the chatbot widget and WhatsApp template integration:

• Chatbot Widget Setup Guide: https://orufy.com/support/connect/channels/widget
• WhatsApp Template Integration Guide: https://orufy.com/support/connect/channels/whatsapp

These guides will help you configure your Orufy account, obtain necessary App IDs, set up channels, and prepare templates for seamless integration with your WordPress site.

External Services

This plugin connects to Orufy’s cloud services to enable chatbot and WhatsApp functionality. Here’s what you need to know about external service usage:

1. Orufy Chat Widget Service

• Purpose: Powers the interactive chatbot widget on your website
• Data Transmitted:
  • User chat messages and interactions
  • Website visitor metadata (IP address, browser info, page URL)
  • Chat session data and timestamps
• When: Data is sent when visitors interact with the chat widget
• Service Provider: Orufy Technologies Inc.
• Legal: Orufy Terms of Service | Privacy Policy

2. Orufy WhatsApp Integration Service

• Purpose: Enables automated WhatsApp messaging for WooCommerce orders
• Data Transmitted:
  • Customer name, phone number, and email
  • Order details (ID, status, products, amounts)
  • Message template data and variables
• When: Data is sent when orders are created or their status changes
• Service Provider: Orufy Technologies Inc.
• Legal: Orufy Terms of Service | Privacy Policy

Note: All data is transmitted securely via HTTPS and processed in accordance with Orufy’s privacy policy and terms of service.

Installation

From your WordPress dashboard

1. Visit Plugins > Add New.
2. Search for Orufy Connect. Install and activate the plugin.

From WordPress.org

1. Download the Orufy Connect plugin.
2. Unzip and upload the orufy-connect directory to your /wp-content/plugins/ directory.
3. Activate Orufy Connect from your Plugins page.

Usage

Before Configuration:

1. Create an Orufy account at https://orufy.com/register?redirect=CHAT_APP
2. Login to your Orufy dashboard at https://orufy.com/login?redirect=CHAT_APP

To add the chatbot widget:

1. Go to Orufy Connect settings in the admin menu.
2. Enter your Orufy App ID (see the Chatbot Widget Setup Guide above).
3. Use the [orufy_connect] shortcode anywhere on your site.

To enable WhatsApp order notifications:

1. Go to Orufy Connect > Connect WhatsApp in the admin menu.
2. Enter your WhatsApp API Key and Secret (see the WhatsApp Template Integration Guide above).
3. Select your WhatsApp channel and map WooCommerce order statuses to approved WhatsApp templates.
4. Save your selections.
5. Customers will now receive WhatsApp messages when their order status changes.

Frequently Asked Questions

Q: How do I get my Orufy App ID?
A: Follow the Chatbot Widget Setup Guide: https://orufy.com/support/connect/channels/widget

Q: How do I set up WhatsApp templates?
A: Follow the WhatsApp Template Integration Guide: https://orufy.com/support/connect/channels/whatsapp

Q: Which WooCommerce events are supported?
A: New order creation and any order status change.

Contact Us

Need help or have questions? Email us at support@orufy.com.

Website

Learn more at https://www.orufy.com/connect.

Legal

• Privacy Policy: https://orufy.com/privacy-policy
• Terms of Service: https://orufy.com/terms