Novera Smart Chat is a professional plugin that adds a powerful WhatsApp floating chat button to your website. It’s not just a chat button, but also a powerful analytics and marketing tool.

🚀 Why is this plugin different?

Advanced Analytics & Tracking

UTM Parameter Tracking – Automatically track your Google Ads, Facebook Ads campaigns
Traffic Source Analysis – Where are they coming from? (Google, Facebook, Direct etc.)
Custom Conversion Codes – Add your own Google Ads, Facebook Pixel codes
Detailed Statistics – Hourly, daily, monthly reports
CSV Export – Export all data to Excel

Smart Features

Automatic URL Sharing – Automatically adds current page link to WhatsApp message
Working Hours System – “We are currently online” / “We are offline” automatic messages
Responsive Design – Perfect appearance on mobile and desktop
4 Position Options – Place your button in any corner you want

Marketing & Conversion

Google Ads Integration – Automatic conversion tracking
Facebook Pixel Support – Easy lead tracking
Google Analytics 4 – Built-in event tracking
Custom Tracking – Add any tracking code you want

Easy Management

User-Friendly Panel – Tab-based easy interface
Live Preview – See changes instantly
Test Feature – Test your tracking codes
Dashboard Widget – Quick statistics

Technical Details

System Requirements

WordPress 5.0 or higher
PHP 7.4 or higher
MySQL 5.6 or higher
Modern browser support

Security

CSRF protection (WordPress nonce)
XSS protection (sanitized inputs)
SQL injection protection
Secure code execution

Performance

Optimized database queries
Minimal CSS/JS loading
Caching friendly code structure
CDN compatible asset management

Supported Languages

English (primary)
Turkish
Translation ready (.pot file included)

Developer Info

Novera Smart Chat is developed by Novera Media, experts in web development and digital marketing.

🌐 Website: noveramedia.com
📧 Support: info@noveramedia.com
📱 LinkedIn: Novera Media

Custom Development

Feedback

You can send your opinions and suggestions about the plugin to info@noveramedia.com.

Privacy & Data Collection

This plugin collects the following data for analytics purposes:

Data Collected:
* Page URLs (which pages the button was clicked on)
* Click timestamps
* Device type (mobile/desktop)
* IP addresses (for geolocation and spam prevention)
* User agent strings
* UTM parameters (campaign tracking)
* Referrer URLs

Data Storage:
* All data is stored locally in your WordPress database
* No data is sent to external servers
* No personal information is shared with third parties

Data Usage:
* Analytics and reporting purposes only
* Improving user experience
* Campaign performance tracking

Data Retention:
* Click data is stored indefinitely unless manually deleted
* You can export or delete data anytime from the admin panel

User Rights:
* Users can request data deletion
* Data export available in CSV format
* The plugin itself does not set cookies. Third-party codes you add (e.g., GA4/Pixel) may set cookies.

GDPR Compliance:
* Plugin respects user privacy
* No tracking without user interaction
* All data collection is transparent and documented

Third-Party Services:
* WhatsApp (when users click the button)
* Google Analytics (if enabled)
* Facebook Pixel (if enabled)
* Custom tracking codes (if added by admin)

Support

For support, documentation, or feature requests:
* Email: info@noveramedia.com
* Website: https://noveramedia.com
* Please include your WordPress version, PHP version, and detailed description of the issue.

Novera Smart Chat