AI Product Search for WooCommerce – Motive Commerce Search

Motive Commerce Search is a feature-packed, lightning-fast AI product search plugin for WooCommerce that empowers your shop’s growth.

Motive uses Gen AI to connect search queries with your catalogue and create dynamic AI overviews that summarise results. When searches return low or no results, Questions AI proposes helpful AI questions to maintain momentum and reduce bounce.

With the Motive Playboard, you have total control over how your products are displayed, ordered, filtered and found.

And with Backroom, you get access to key actions and analytics overlaid right in your search results – perfect for analytics on the go.

✅ Questions AI brings Gen AI to your search box with AI overviews and AI questions
✅ See key analytics and take actions directly from search results with Backroom
✅ Business Rules to boost products, set redirections and show promotional banners
✅ Visual customisations, customisable filters, synonyms and everything you need
✅ AI-powered ecommerce search built with our values of privacy and trust
✅ Unmatched search relevancy
✅ No-code visual customisations
✅ Advanced CSS options
✅ Features designed to enable growth
✅ Mobile-first design
✅ Team collaboration

ACCESS THE TECHNOLOGY BEHIND THE WORLD’S BIGGEST BRANDS

Motive Commerce Search is built on the technology of Empathy.co, which provides some of the world’s largest online retailers with their search. Motive Commerce Search has taken this same technology and made it available for any sized shop.

That means AI ecommerce search that is affordable with features that have been carefully developed with the needs of your shop and customers in mind.

WHEN WE SAY FEATURE-PACKED, WE REALLY DO MEAN IT!

• Questions AI → Generate a unique, AI-powered summary of products based on each search
• Backroom → Get a quick look at real-time search metrics like clicks and add-to-cart events, overlaid directly onto your catalogue.
• Boost & Bury rules → Adapt your sales to your goals by highlighting promoted items at the top of the results page and hiding those you want to give less visibility to.
• Instant insights → Check stock levels, monitor trends, and optimise your store without leaving your shop’s search bar.
• Synonyms for relevant results → Ensure relevant results by setting up the synonyms tool for shoppers that ask for the same product using different terms.
• Typo tolerant → Shoppers misspelling products will still find what they’re looking for.
• Many sites, one search tool → Set up, customise and manage the search of all your company’s sites from the same place.
• No-code visual customisations → Display your brand identity across the whole search layer adding your font, colours, logo and more.
• Move inventory and promote specific products → Use the banners feature to position your offers in front of even more eyes.
• Popular products → Shoppers see your most popular products when they click the search box, allowing them to jump directly to your most popular products in less steps and complete their purchases even faster.
• Instant results → Shoppers see results from the moment they click the search box for a more engaging experience.
• Customisable product cards → Configure how you want to visually display your products in your shoppers’ search results.
• Easily order how filters are displayed → Improve the shopping experience by changing the order filters are displayed to shoppers in search results.
• Redirections → Shoppers often search for terms like Help, Returns or Shop Locations. With Redirections, easily send your customers to non-product pages from your search.
• Mobile version included → Shoppers can search on any device without you paying more. Included in all plans.

AI for ecommerce: Questions AI

Use Questions AI to turn every search into a touchpoint that surfaces the right products instantly, improving discovery and conversion. AI that’s built with our values of privacy, trust and transparency.

• Understand options at a glance: See a clear AI summary above results so key products stand out immediately, helping shoppers discover products unique to their search.
• See the best‑fit products instantly: Open the overview to reveal products that match the query with useful details, pairing natural‑language guidance with precise results for faster decisions.
• Keep shoppers exploring: When queries return low or no results, Questions AI proposes helpful pivots and natural‑language refinements to maintain momentum and reduce bounce.

Backroom & Analytics

Get a quick look at real-time search metrics like clicks and add-to-cart events, overlaid directly onto your catalogue. Boost or bury products on the spot. For full reporting and deeper insights, switch to the Motive Playboard for a fully comprehensive analytics dashboard. With Backroom, you don’t pay for your internal searches.

• Login to Backroom through your shop’s search bar
• Once logged in, you’ll see key analytics and insights overlaid on search results
• Backroom lets you boost and bury products while browsing your catalogue
• When logged in, your own searches aren’t counted in your analytics
• You don’t pay for the searches you make in your own catalogue
• See your analytics on desktop and mobile

FULLY TRANSPARENT WITH NO SURPRISES

• One flat rate with no hidden extras: Choose the pricing plan that matches your shop’s size, goals and needs.
• Full access to all features: No matter what plan you select, you’ll have access to all features, with upgrades and support included.
• Search that’s priced by… searches! Don’t be stung by a provider that charges by requests. With Motive Commerce Search, you pay by what matters most to your and your shoppers: searching and finding.
• Dedicated customer support: A team of real people to help you with any questions you may have.
• Search that’s never switched off: Motive Commerce Search will never switch off your service, even if your shop outperforms the plan you’ve purchased.

WHAT CUSTOMERS ARE SAYING

“Motive always came recommended by the different communities we enquired through. We trialed a few other providers before switching, however they were under-featured, clunky and over-priced. When we trialed Motive the on-boarding was the smoothest I’d ever seen and we were able to get a workable search implementation almost instantly – it just worked and most importantly our customers loved it.” JH – United Kingdom on Trustpilot

“I totally recommend this smart search engine solution to anyone running an online store. It’s reliable, fast, super easy to use, and cheaper than the other options out there. Plus, their customer support team is awesome. Really professional and helpful. That makes all the difference!” – Global Neoprene – France on Trustpilot

“The integration was surprisingly quick and easy, working seamlessly with WooCommerce. What really impressed us was how customizable the search tool is – it blended in so well with our website’s design that it felt like a built-in feature, keeping everything looking consistent without sacrificing any functionality. Our experience with Motive eCommerce Search and the team behind it has been incredibly positive, directly improving navigation and customer satisfaction in our stores.” – Victor – Spain on Trustpilot

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GOT A QUESTION?

We’ve got it all covered in our Motive Docs.