Instant Knowledge Base
by Seventh Sky on WordPress.org
Create a fast, searchable knowledge base and docs in WordPress with AJAX search, FAQ schema, and analytics.
Default Template (Free) – Home Page Search bar and categories layout
Instant Knowledge Base helps you launch a modern self-service help center in minutes, perfect for product docs, SaaS onboarding, internal SOPs, and FAQs. It includes a clean UI, AJAX live search, FAQ schema for rich results, role-based access, and flexible templates. Reduce tickets, improve CSAT, and keep answers consistent across your site.
Highlights
- AJAX live search & filters for instant results.
- Custom post type for structured articles plus Help Topics (categories).
- FAQ system with Google FAQ schema for SEO-friendly snippets.
- Role-based access (global + per-article overrides).
- Related & most-viewed articles, breadcrumbs, and icons for topics.
- Fully responsive and theme-friendly.
- Shortcode to embed anywhere:
[instant_knowledgebase].
Why it’s different
- Built for speed and clarity (reduces support friction).
- Thoughtful privacy/GDPR controls (analytics respect consent).
- Templates for home, category, and single views; additional layouts are available in the separate Pro add-on.
⭐ WALK-THROUGH: Instant Knowledge Base Tutorial
Learn how to install, activate, and configure your knowledge base with our easy step-by-step guide.
Knowledge Base Features
- Unlimited KB Articles: Create an unlimited number of KB articles
- Unlimited FAQs: Create Modern & SEO Schema FAQs
- Modern, responsive layout
- Custom post type for Knowledge Base Articles
- Help Topics (categories) + hierarchy
- Typography (Google Fonts):
- Real-time AJAX search and filters
- Unified Shortcode:
[instant_knowledgebase] - Related and Most Viewed articles
- Like/Dislike feedback
- Breadcrumbs and topic icons
- Role-based access (global + per-article)
- Category visibility controls & empty-category options
- Custom article & Help Topic ordering for a structured homepage and categories
Go PRO for additional features
- Layout Designs: 4+ professionally designed layouts you can instantly switch between and customize to match your brand.
- Advanced analytics dashboard: Track searched keywords, missing content, engagement, and article performance to optimize your KB.
- Conversion Funnels & Automated Insights: Identify drop-off points, user intent, and improvement opportunities with smart automated insights.
- Advanced search UI: Includes dropdown search, live suggestions, instant search results, and more.
- Hero section builder: Customize your KB hero section, with colors, backgrounds, animations, and advanced options.
- Interactive checklists: Add interactive checklists or single checkboxes inside articles for tutorials and workflows.
- PDF export: Export articles or full analytics reports with one click.
- KB Widget Add your knowledge base anywhere using the [ikbase_widget] shortcode. Give users quick search access with live, dropdown results right inside the page they’re on.
- Video Section Add video/tutorial section for the demo videos
- Product sections & landing: Multiple product lines, product-scoped help topics, and an optional product picker before the main knowledge base.
👨💻 Help Center & Support
Need help setting up? Want to explore features or request support?
💙 Love Instant Knowledgebase?
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