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Instant Knowledge Base – AI Knowledge Base, Documentation, Wiki & Help Center logo

Instant Knowledge Base – AI Knowledge Base, Documentation, Wiki & Help Center

by Seventh Sky on WordPress.org

Create a fast, searchable knowledge base and docs in WordPress with AI search, FAQ schema, and analytics.

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Default Template (Free) – Home Page Search bar and categories layout

Default Template (Free) – Home Page Search bar and categories layout

Instant Knowledge Base helps you launch a modern self-service help center in minutes, perfect for product docs, SaaS onboarding, internal SOPs, and FAQs. It includes a clean UI, AJAX live search, FAQ schema for rich results, role-based access, and flexible templates. Reduce tickets, improve CSAT, and keep answers consistent across your site.

Highlights

  • AI-assisted search & AJAX filters for instant results.
  • Custom post type for structured articles plus Help Topics (categories).
  • FAQ system with Google FAQ schema for SEO-friendly snippets.
  • Role-based access (global + per-article overrides).
  • Related & most-viewed articles, breadcrumbs, and icons for topics.
  • Fully responsive and theme-friendly.
  • Shortcode to embed anywhere: [instant_knowledgebase].

Why it’s different

  • Built for speed and clarity (reduces support friction).
  • Thoughtful privacy/GDPR controls (analytics respect consent).
  • Templates for home, category, and single views; upgrade for premium designs.

⭐ WALK-THROUGH: Instant Knowledge Base Tutorial

Learn how to install, activate, and configure your knowledge base with our easy step-by-step guide.

Free KB features

  • Unlimited KB Articles: Create an unlimited number of KB articles
  • Unlimited FAQs: Create Modern & SEO Schema FAQs
  • Modern, responsive layout
  • Custom post type for Knowledge Base Articles
  • Help Topics (categories) + hierarchy
  • Real-time AJAX search and filters
  • Unified Shortcode: [instant_knowledgebase]
  • Related and Most Viewed articles
  • Like/Dislike feedback
  • Breadcrumbs and topic icons
  • Role-based access (global + per-article)
  • GDPR consent handling (analytics respect consent)
  • Category visibility controls & empty-category options

Pro KB Features

  • Layout Designs: 4+ professionally designed layouts you can instantly switch between and customize to match your brand.
  • Advanced analytics dashboard: Track searched keywords, missing content, engagement, and article performance to optimize your KB.
  • Conversion Funnels & Automated Insights: Identify drop-off points, user intent, and improvement opportunities with smart automated insights.
  • Advanced search UI: Includes dropdown search, live suggestions, instant search results, and more.
  • Typography (Google Fonts): Customize typography, layout, and Google Fonts to build a strong first impression.
  • Hero section builder: Customize your KB hero section, with colors, backgrounds, animations, and advanced options.
  • Interactive checklists: Add interactive checklists or single checkboxes inside articles for tutorials and workflows.
  • PDF export: Export articles or full analytics reports with one click.
  • KB Widget Add your knowledge base anywhere using the [ikbase_widget] shortcode. Give users quick search access with live, dropdown results right inside the page they’re on.
  • Custom article & Help Topic Ordering: Easily organize your content by setting article order inside each category and managing category order for a perfectly structured KB homepage.

👨‍💻 Help Center & Support

Need help setting up? Want to explore features or request support?

💙 Love Instant Knowledgebase?

If this plugin saves you time or improves your support process, show your support:

Active installations0+
Weekly downloads
28-12.50%
Version1.1.0
Last updated2/10/2026
WordPress version4.9
Tested up to6.9.1
PHP version7.4
Tags
documentationfaqhelp centerknowledge basewiki
Instant Knowledge Base – AI Knowledge Base, Documentation, Wiki & Help Center | Plugin0