Instant Knowledge Base – Create AI Supported Knowledge Base, Documentation, Wiki, and Help Center

Instant Knowledge Base is an all-in-one WordPress plugin to create and manage an AI-powered knowledge base, wiki, internal documentation, or FAQ support center in just a few clicks. It’s designed for businesses, SaaS platforms, service providers, product developers, and anyone who needs to provide instant answers to customers, team members, or users.

✅ From structured articles to live AJAX search, feedback voting, and mobile responsiveness — this plugin brings everything you need to build a modern self-service support system.

Create and manage your documentation, FAQs, and help center — all within WordPress. Instant Knowledge Base empowers you to reduce support tickets, enhance customer satisfaction, and scale your support operations — even while you sleep.

✅ Fast, Flexible, and Fully Integrated
Built to work with any WordPress theme, Instant Knowledge Base offers a seamless experience for both administrators and users. Whether you’re supporting customers or onboarding team members, your knowledge base is just a click away.

LIVE DEMO:

DEMO

🚀 Core Features

✔ Modern, Responsive Layout – Sleek, mobile-friendly design that adapts perfectly to any device.
✔ Custom Post Type for Articles – Easily create and manage structured knowledge base content.
✔ Help Topic (Category) Organization – Group articles into logical topics for intuitive navigation.
✔ Real-Time AJAX Search & Filters – Instant, dynamic results without page reloads.
✔ Shortcode Support ([instant_knowledgebase]) – Seamlessly embed your full knowledge base anywhere on your site.
✔ Multiple Layout Templates – Choose from Default, Compact, Content Focus, Help Center Modern, and Opt-in Focus layouts.
✔ User Role Access Control – Limit visibility to logged-in users or specific roles with flexible settings.
✔ Global & Per-Article Access Settings – Set access permissions globally, or override them at the article level.
✔ Customizable Settings Panel – Tailor layout, behavior, and access controls to fit your needs.
✔ Most Viewed Articles – Automatically feature your most-read content to guide users.
✔ Related Articles Section – Encourage deeper engagement with relevant content suggestions.
✔ Like/Dislike Feedback System – Collect user sentiment to gauge article helpfulness.
✔ Custom Icons for Help Topics – Add icons to topics for better visual organization.
✔ Mobile-Optimized Experience – Flawless performance and readability on all screen sizes.
✔ [Premium] Advanced Analytics Dashboard – Track search queries, popular articles, user engagement, and performance metrics.
✔ [Premium] Export/Import Functionality – Backup and transfer your knowledge base content easily.
✔ [Premium] GDPR Compliance Tools – Cookie consent banner and privacy controls.
✔ [Premium] Typography Customization – Custom fonts and typography settings.
✔ [Premium] Hero Section Builder – Create stunning landing pages with customizable hero sections.
✔ Breadcrumb Navigation – Clear navigation hierarchy for better user experience.
✔ Article Hierarchy – Organize content with sections, subcategories, and article types.
✔ [Premium] Search Analytics – Track what users are searching for and optimize content accordingly.
✔ [Premium] PDF Export – Export reports and articles as PDF files.
✔ [Premium] Performance Tracking – Monitor article engagement, scroll depth, and time spent.
✔ [Premium] Advanced Search Features – Dropdown search, live suggestions, and enhanced search experience.
✔ [Premium] Content Editor Tools – Add code formatting and content box buttons (Tip, Info, Warning) with icons to WordPress editor toolbar.

🎨 Premium Templates

✔ [Premium] Help Center Modern – Professional help center layout with modern design
✔ [Premium] Opt-in Focus v2 – Lead generation focused template with conversion optimization
✔ [Premium] Content Focus – Content-first layout for comprehensive documentation

👨‍💻 Help Center & Support

Need help setting up? Want to explore features or request support?

• 📘 Full Documentation
• 🎥 YouTube Video Tutorials
• 💬 Support Forum on WordPress.org
• 🌐 Plugin Homepage

📸 Screenshots

1. Knowledge Base Home – Search bar and categories layout
2. Default Template (Free) – Home Page – Clean homepage layout with search and category structure
3. Compact Template (Premium) – Single Article Page – Focused article layout for easy reading
4. Compact Template (Premium) – Category Page – Condensed view of categories and topics
5. Compact Template (Premium) – Home Page – Minimalist home layout with compact blocks
6. Default Template (Free) – Single Article Page – Basic article layout with sidebar navigation
7. Opt-in Focus (Premium) – Category Page – Conversion-optimized category view with opt-in section
8. Opt-in Focus (Premium) – Home Page – Homepage design focused on lead capture
9. Opt-in Focus (Premium) – Single Article – Article layout with emphasis on engagement and signups
10. Content Focus (Premium) – Home Page – Documentation-style home layout with clarity and space
11. Content Focus (Premium) – Single Article Page – Reader-focused article format for tutorials or guides
12. Help Center Modern (Premium) – Category Page – Sleek, modern layout for browsing categories
13. Help Center Modern (Premium) – Home Page – Stylish homepage with helpful CTAs and structure
14. Help Center Modern (Premium) – Single Article – Vibrant article design with clean typography
15. GDPR and Privacy Policy – Settings panel for managing privacy and compliance preferences
16. Knowledge Base Layout and Appearance – Customize layout elements, colors, and styles
17. Knowledge Base Analytics Page – Track article views, feedback, and engagement
18. Knowledge Base General Settings – Core plugin settings and configuration panel
19. Knowledge Base Analytics Dashboard – Overview of knowledge base performance and trends
20. Knowledge Base Analytics Chart and Graphs – Visual data for traffic, searches, and performance
21. Knowledge Base Analytics Article Performance – Detailed stats on individual articles
22. Typography Options – Customize fonts, sizes, and line spacing for readability

💙 Love Instant Knowledgebase?

If this plugin saves you time or improves your support process, show your support:

• ⭐ Leave a 5-Star Review
• ☕ Donate to Support Development
• 📺 Subscribe to our YouTube Channel

Developer Notes

• GDPR analytics gating: When GDPR is enabled, analytics scripts only load after consent. Consent is stored in the ikbase_gdpr_consent cookie with value accepted.
• Programmatic override: Use the WordPress filter ikbase_allow_analytics to allow analytics even if consent is not yet detected (e.g., on staging or for administrators).
• Unified search endpoint: Frontend now uses a single endpoint ikbase_search_articles for live search across layouts. Legacy endpoints ikbase_live_search and ikbase_modern_search remain for backward compatibility and are deprecated.
• Localization: Script data for search is unified under the ikbase-runtime handle as the ikbase_ajax object.
• Cookies: Session and vote cookies are set with Secure/HttpOnly and SameSite=Lax (on PHP 7.3+).

Can I use custom fonts?

Yes. The plugin supports Google Fonts integration and custom typography settings. [Premium feature requires a premium license.]

Are there premium templates available?

Yes. Premium templates include Help Center Modern, Opt-in Focus v2, and Content Focus layouts. [Premium features require a premium license.]