RepairBuddy is the ultimate Repair Shop CRM & Booking Plugin for WordPress.

Whether you run a cell phone repair shop, computer repair business, drone repair, watch repair, bicycle repair, or electronics service center, RepairBuddy helps you manage everything in one place. It combines CRM (customer relationship management), booking system, job tracking, invoices, payments, notifications, and customer feedback — all inside your WordPress site.

🔧 Why Choose RepairBuddy?

Accept repair bookings online from your website.
Manage devices, brands, models, and services.
Send repair estimates for customer approval/rejection.
Create work orders and repair tickets with QR codes.
Assign jobs to technicians and track progress.
Provide online status check for customers.
Collect online and offline payments (integrates with WooCommerce).
Send SMS and email notifications automatically.
Request customer reviews and feedback after jobs.
Use maintenance reminders to bring customers back.
Generate reports on sales, technicians, and customers.
and much more

RepairBuddy transforms your website into a professional repair shop management system, saving time and building customer trust.

👉 Checkout RepairBuddy Premium for even more features.

To see RepairBuddy in action, watch the demo video:

🔥 Key Features of RepairBuddy

Device Types, Brands, and Devices (Customizable for Your Business)

Fully customizable: rename Device Type, Brand, and Device to match your industry (e.g., Car Type Manufacturer Model).
Add unlimited device types such as phones, laptops, tablets, cameras, watches, cars, appliances, and more.
Customers can select from your predefined devices or use an “Other” option to enter custom details.
Collect important identifiers like IMEI, serial number, registration number, or custom fields for accurate tracking.

Services, Parts, and Extras

Define repair services with pricing by device type/brand.
Manage parts inventory directly or via WooCommerce products.
Add extras on the fly during job creation.

Online Repair Booking

Customers can book single or multiple devices at once.
Select services, upload files, and provide details.
Customers receive case numbers + email confirmation.

Jobs Calendar

Manage jobs through a calendar

Estimates & Approvals

Send professional estimates to customers.
Customers can approve/reject online.
Approved estimates automatically create jobs.

Technician Job Management

Assign jobs to technicians.
Track services, parts, notes, and logs.
Private and public logs available for staff or customers.

Repair Tickets & Work Orders

Print repair tickets with QR codes.
Generate signed work orders for authorization.

Customer Portal & Status Check

Customers log in to view bookings, estimates, jobs, and invoices.
Or check repair status with a case number without login.

Notifications (SMS & Email)

Pre-built templates for professional communication.
Notify customers on status changes, estimates, invoices, and feedback.

Invoices, Payments & Receipts

Accept online payments (WooCommerce gateways).
Record offline payments (cash, card, bank transfer).
Print/email professional invoices and receipts.

Customer Reviews & Feedback

Send review requests automatically or manually.
Collect ratings and comments linked to jobs.

Maintenance Reminders

Automate reminders to bring customers back for service.
Send via email or SMS based on device/brand filters.

Reports & Analytics

Sales reports by job status, paid/unpaid jobs.
Technician and customer performance summaries.
Helps you make informed business decisions.

Warranty Claims

Customers can book warranty claims with proof of purchase.
Approve or reject warranty requests from admin.

Multi-User Roles

Store managers oversee all jobs and technicians.
Technicians only see their assigned jobs.
Customers manage bookings and devices via their account.

Who Can Use RepairBuddy?

RepairBuddy is designed for any repair or service-based business, including:
– Mobile & cell phone repair shops
– Computer & laptop repair centers
– Camera & drone repair services
– Bicycle, watch, and jewelry repair shops
– TV, AC, and home appliance service providers
– Auto repair shops and garages
– Every type of repair shops can use RepairBuddy